Hello ,

Over the past few months, we’ve been sharing changes we are making to improve how we deliver healthcare — thoughtfully, intentionally, and for the better.

Today, we’re outlining what this next chapter looks like in detail.

Based on the feedback of a large group of current patients, Vytal Health is transitioning to a membership-based model designed to create consistency, continuity, and long-term partnership in your care. This includes our entire current patient population, which is why you are getting this email.

As a current patient, you will be able to choose from the membership options outlined below. 

NOTE: Vytal Care is only being offered to current members.

The true value of membership isn’t simply the number of visits or tests included.

It’s the ability to track your health over time — with a provider who knows your history, understands your patterns, and can recognize subtle shifts before they become larger concerns.

Labs are most powerful when they are:

• Collected consistently
  
  

• Interpreted in the context of your history and goals
  
  

• Tracked consistently over time
  
  

This continuity is what allows prevention, optimization, and long-term health to truly work.

The transition to membership will begin with patients whose plans renew in May 2026.

Each month, patients will move into a membership at the time of their renewal. You will receive direct communication from Molly when it is your time to select your membership and complete enrollment.

If you would prefer to transition into membership sooner, you are more than welcome to do so. Simply reach out to our team, and we will guide you through the process.

Nothing changes before your renewal month unless you choose to switch earlier.

We’re grateful for the trust you place in us and honored to continue caring for you in this next phase of Vytal Health.

Warmly,

Your Vytal Health Team  💚

I just started with Vytal Health recently. What changes for me? 

Nothing will change, unless you want it to, until you have been with Vytal Health for a full year. You can continue in your current plan until that point. We will reach out again when it’s time for you to take action 

I’ve been with Vytal Health for many years, and I like the current set-up. What does this mean for me? 

We appreciate your loyalty and dedication to your health. At this time, there are no alternatives to the new membership options detailed. If you have questions, your care coordinator will welcome those via call or email. We are here to support you!

I get labs done frequently throughout the year. Are these included in the new membership?

The labs included in Vytal Core are intended as a yearly or twice-yearly monitoring/baseline. If you need additional labs in between appointments (for thyroid, or hormones, as an example), these can be ordered by your Vytal Health provider in addition. You may opt to use insurance at LabCorp or Quest, or pay out-of-pocket.

I currently meet with my Vytal Health doctor once every other month. Now I will have to space appointments out to every 3 months. What will happen if something comes up in between? 

You still have access to messaging your doctor in between appointments. Each appointment you have can be up to 60-minutes long, so for the majority of our patients, you are going to be offered more 1:1 time with your doctor than you currently get. If you are concerned about the frequency of visits, please reach out to your care coordinator. 

I’m currently on the 1-hour plan, and it’s been working well for me. Do I still need quarterly appointments?

We’re making this change because we’ve found that many patients on the 1-hour plan were using messaging in place of appointments. While messaging works well for quick questions or updates, it isn’t the right setting for deeper clinical conversations like reviewing labs, discussing progress, bringing up new symptoms, or making meaningful adjustments to your care plan.

Adding quarterly appointments creates dedicated time for you and your doctor to review the bigger picture of your health together. Our goal is to make sure both patients and doctors have consistent opportunities to review progress, discuss any changes, and adjust care when needed—rather than trying to manage those conversations through messages alone. This helps keep messaging focused on quick communication, while appointments are used for the bigger picture of your health.